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Returns & Exchanges

At AKT London, we want you to feel confident in your purchase, which is why we offer a 30-day return window for unused and unopened products. If you are not completely satisfied with your order, our team is here to ensure a smooth and efficient resolution.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to begin the process.

  • 2.
    Prepare the Package

    Securely pack the items in their original packaging, ensuring the product is unused and in its original condition.

  • 3.
    Ship the Item

    Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-10 business days.